Delivery

DELIVERY POLICY

Unlimited Furniture Delivery

Terra Outdoor Living provides Unlimited Furniture Delivery rates. Due to size and weight, our furniture items will be delivered to your entryway, driveway or curb side. Placement of item inside the home and package removal is not provided on deliveries outside of 50 mile radius of any Terra Outdoor Living store location. Customer usually must be present at time of delivery. If you have further questions, please contact our Web Sales Service Department. All of our stock items usually ship within 48 hours.

CONTINENTAL US UNLIMITED FURNITURE DELIVERY RATES (US$) DELIVERY AREA FLAT-RATE FOR US DELIVERIES:

  • LOCAL: “White glove delivery” includes assembly and placement of furniture in home or backyard for addresses near one of our stores (within 50 miles). 1-3 day delivery time. $179
  • NATIONAL: Curbside delivery available throughout continental United States. 7-9 delivery time. $179
  • CONCRETE SURCHARGE: Most concrete products incur additional surcharge of $125 in addition to regular shipping charges
  • UMBRELLAS: Nationwide curbside delivery: $35
  • UMBRELLA BASES: Nationwide curbside delivery: $55
  • IN-STORE PICK-UP: Free

How long after placing the order will my furniture arrive?
Orders will ship from our California warehouse within 48 business hours. Depending on your location from the warehouse and under normal circumstances, orders will deliver anywhere in the continental USA within 3-7 business days from 48 hours after the order is placed. Please note that only in stock cushions are shipped together with the furniture. Otherwise, made to order cushions or umbrella fabrics are shipped separately from our vendors and usually take 3-4 weeks during off season and about 5-6 weeks during peak season to deliver.

How will my furniture be packaged for shipping?
We take pride in how we build our furniture and ship it safely to ensure that you will receive it as beautifully as it was made. The packaging of every box is inspected before each shipment and carefully palatalized to help assure it arrives in perfect condition.